VIRTUAL teen therapy SPECIALISTS

SERVING WESTERN CANADA

alberta - b.c. - sASKATCHEWAN - MANITOBA

Let us help support you during this difficult time…

Thrive offers counselling support in the comfort of your own home. We make it possible to access teen specialized mental health support through our secure telehealth platform ‘Jane’. To access online appointments, our clients simply need a tablet, computer or mobile device with no downloading required.

Online counselling is a great option for:

  • families who live in rural communities with limited access to specialized mental health support

  • teens who prefer the comfort of their own space

  • clients who have mobility concerns that may prevent them from being able to attend in-person

Online counselling is available across CANADA with clinical counsellors and Canadian Certified Counsellors.

Online counselling is currently available to Alberta residents only for provisional and registered psychologists.

What To Expect

  1. After booking your online session, please ensure you have completed our online intake form within 24 hours of booking the appointment.

  2. You will receive an email approximately 30 minutes prior your session time. In that email there is a button that says, ‘Begin Appointment’.

  3. Click on the ‘Begin Appointment’ button 5 minutes prior to the start time of your session, a new tab will open. Your counsellor will receive a notification that you are waiting.

  4. At your session time, your counsellor will join.

  5. Ensure you are in a quiet place with no distractions to help you get the most out of your session. We recommend using ear buds.

  6. If any technical issues arise, your counsellor has other ways to connect with you and will reach out by phone or email to troubleshoot.